Frequently Asked Questions

What do you do?

We specialize is residential grout repair, caulk replacement, and tile cleaning. We can also secure loose tiles and replace broken ones. Our goal is to restore your kitchen or bathroom to "like new" without the cost of a full renovation.

Why choose NJ Grout & Caulk?

It's in the name! We're simple & straight forward. A no-nonsense owner-operated business. When you call, you deal directly with the person doing the work. We take pride in honest recommendations, quality craftsmanship, and treating every home with the same care we'd expect in our own. No high-pressure sales. No unnecessary upselling. Just dependable work at a fair price.

What kinds of payment do you accept?

We accept cash, check, Venmo, Zelle, ACH transfers, and credit cards with a 3.5% surcharge. Payment is due upon completion.

Do I need grout or caulk repair?

Did you find a leak? Did you call a plumber? Did they tell you the leak is from the grout? Then, yes! You likely need to regrout or recaulk your shower!

If your grout is cracked, missing, loose, or badly stained, or your caulk is peeling, separating, cracked, or turning black, it's time for repair.

Can damaged grout or caulk cause water damage?

Yes. Failing grout or caulk allows water behind the tile, which can lead to mold, leaks, and expensive repairs if ignored.

Can stained grout be cleaned instead of replaced?

If the grout is still solid, professional cleaning can often restore it. If it's cracked or deteriorating, replacement is usually the better option.

Is regrouting cheaper than replacing the shower?

Absolutely. Regrouting and caulk replacement cost a fraction of a shower remodel while dramatically improving its appearance and extending its life.

Can you match my existing grout color?

Yes. We can closely match your current grout or change the color for a completely refreshed look. (*Note: recently all major brands have overhauled their palettes and textures which may make perfect repairs more difficult. We can discuss the new options available.)

How long does the work take?

Most shower projects are completed in one day, and your shower is typically ready to use after 24 hours.

How long does the work last?

Most materials last from 2-10 years, or more, depending on MANY variables. The most significant problem is WATER. Showers need to be kept as DRY as possible between uses and a fan isn't enough. Combined with air ventilation and circulation, we recommend quickly wiping wet surfaces with a micro fiber towel which helps speed evaporation and removes soap & minerals before they dry on the tile.

Do you offer free estimates?

Yes. We provide free, no-obligation estimates and explain exactly what work we recommend before getting started.

Do you offer any guarantees?

Yes. We have a limited warranty for work we performed. Call us within 6 months of the initial repair and we should be able to correct the issue for no additional charge.

Are you licensed and insured?

Yes. We are fully licensed, bonded, and insured. Proof of insurance provided upon request.