Frequently Asked Questions

How do I prevent mildew, soap scum, and hard water?

Wipe up the water with a towel or microfiber cloth. Circulating the air with a fan, and ventilating the room with an exhaust fan are also helpful, but wiping the water away is the most important. It is the cause of mildew, soap scum, and hard water deposits. 30 seconds/day = 15 minutes/month which is much easier and less time than it takes to deep clean a scummy shower.

How long must I not use the shower?

18-24hrs. At a bare minimum, do not shower on the day of your service, and leave it to dry until the morning after service. Stopping usage before and waiting longer is even better if possible.

How soon can I walk on my floor?

If you have your bath or kitchen floor steam cleaned and color sealed, you can walk on the floor almost immediately. The sealer dries completely in 20 minutes cures in 24.

If you have it grouted, please wait a few hours until all the grout appears to be a uniform color indicating it is dry.

What is rebond?

Rebond is a great solution for securing loose tiles on floors without removing them. Broken grout indicates a loose tile. The grout is removed and the joints around the loose tiles are flooded with rebond adhesive which seeps underneath and hardens. Then the grout can then be re-installed. This process takes 2 days. One day to install the rebond, and let dry for 24 hrs. One day to install the grout.

How soon can I walk after rebonding?

You may walk on the floor the entire time the rebond is drying because vibrations displace air and help the rebond seep deeper into the substrate increasing the chances of success. Once the tiles are locked in place, there is no risk of the grout cracking again. Avoid the area for a few hours after the grout is installed.

What payments do you accept?

Cash, check, venmo, zelle, ACH, and CC (+3.5%)

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